![]() If, however, you happen to make an error with the phone number, please don't hesitate to reach out to us. To provide you with added flexibility, Taptap Send allows you to make edits throughout the entire process until the final step. Taptap Send allows editing everything until the very last step for that reason.Įnsuring the accuracy of your transfer details is crucial, which is why it is important to double-check before sending. It is important to always double-check before sending your transfer to make sure the details are accurate. ![]() The name should not be that much of a problem as long as the phone number is correct. If you made a mistake with the recipient’s phone number unfortunately there is nothing we can do as the funds cannot be reversed. What can you do if you send money to the wrong person or to the wrong number? You can send funds up to the maximum limits permitted by our standard sending policies. We will simply charge a small % on the exchange rate and will not charge any extra fees at all. How much will you pay to send to Madagascar? Open the Menu ☰ in the Taptap Send app and select "Support”, then select WhatsApp to reach us.You can send money to an Orange, Airtel and Mvola Mobile Money Wallet For example: your registered information (your name, the email address and phone number used when signed up), and your transfer details. Please remember to provide as much relevant information as possible so our team can assist you promptly. You can also send us a private message via Taptap Send official Facebook page. Support is available in English, French.Support is available in English, Twi & Urdu.Our team can assist you in English, Urdu and Twi (24/7), and in Wolof, and Darija Monday to Friday, from 8 am to 5 pm. Our team can assist you in English, Urdu, and Bengali, every day, from 9 AM to 9 PM (GST). Support is available in Spanish, English, Twi, Wolof and Darija.Support is available in English, Twi, Wolof, Urdu and Darija.Support is available in Italian, English, Twi, Wolof, Urdu and Darija.Support is available in English (24/7), Twi (24/7), Wolof, Urdu and Darija.Support is available in French, English, Twi, Wolof and Darija.if your call can't go through, please send us an email instead at: from your registered email address.Support is only available in English at the moment.Our team can assist you in multiple languages, from Monday to Friday, from 9 AM to 6 PM (CET). In case you’d like to change your email, or you no longer have access to that email address, select “Account” in the Menu ☰, scroll down to the “Email” section and edit it.Your registered email address is displayed right below your name.Open your Taptap Send app and tap on the Menu ☰ (top left of the screen).To find your registered email address (only applicable if you're currently logged in to the app): We will answer you as quickly as possible.įor Europe & UK: we answer emails every day, from 9 am to 6 pm CET.įor the US and Canada: we answer emails every day from 8 am to 5 pm ET.įor the UAE: we answer emails every day from 9 am to 9 pm GST. Send us an email at from your registered email address (the email address you used to sign up for your Taptap Send account). For example: your registered information and your transfer details. to provide as much relevant information as possible so our team can assist you promptly.For security reasons, we need to make sure that we speak with the owner of the account, to use the email address or the phone number you used to sign up for your Taptap Send account.Click on the option to contact us directly.Īlternatively, you may also find our contact details as below. There are many ways for you to contact the Customer Support team at Taptap Send! Simply open Menu ☰ in the Taptap Send app and select " Support " to see all available options.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |