I'm therefore open to any suggestions that I haven't tried, and grateful for any pointers or help.ĭespite having disabled it, my antivirus was still working in the background. There's plenty of information on the web of others having similar issues, but none of the suggestions that I've tried have resolved it for me. I suspect it's something with my computer or software I'm running that it doesn't like but short of attaching Windows Process Monitor and hoping that tells me more, I'm at a loss. I'm going to be getting in touch with support again tonight in the hope they can identify what's going wrong. This will generate an email for you to interact with the Sophos Home support team for assistance. (When I went to log in it had remembered my email?)īehaviour is still the same from both games. Sophos Home Premium users can send questions and ask for assistance via the Submit a request option on top of the Sophos Home Support page.Installed Origin from offline installer (from ).Restarted PC while Origin wasn't installed.Uninstalled Origin the hard way (again), also included clearing cache in last step.Redownloaded and installed all except 2010 from the VC++ Redistributables page, repaired where needed as most were installed already.Disabled Origin In-Game Overlay within Origin, rather than just for Mass Effect Legendary Edition individually. Disabled NVidia GeForce Experience overlay.Uninstalled and re-installed EA Desktop, Mass Effect Legendary Edition wouldn't load there either.Neither game will yet launch, although Battlefield Bad Company 2 did.
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